Customer Service Representative
3 days ago
Cognizant North America is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities- Answer a high volume of inbound technical phone calls
- Troubleshoot, diagnose, and resolve technical issues with high First Contact Resolution rates (FCR)
- Follow established policies, procedures, processes, and workflows to ensure appropriate resolution of issues of limited scope
- Document all issues, comments, and resolutions in appropriate software system applications
- High school diploma or equivalent
- Minimum of two years' experience in customer service
- Understanding of the insurance industry, electronic claims, medical office knowledge, and/or coding/billing preferred
- Proficient in computer skills, including typing, navigating Windows-based platforms, and utilizing Microsoft Office applications
- Strong customer service and quality orientation
- Excellent problem-solving skills
- Competitive hourly rate of $18.54 per hour
- Discretionary annual incentive program based on performance
- Medical, dental, vision, life insurance, and 401(k) plan
- Paid holidays, paid time off, and parental leave
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Customer Service Associate
4 weeks ago
Mankato, Minnesota, United States Thin Film Service Full timeJob Opening Customer Service Representative Customer Service Representative North Mankato, MN Position Summary:As a key member of our Sales Department, the Customer Service Representative will play a vital role in driving operational effectiveness by completing tasks that support our organization's goals. The ideal candidate will possess a unique blend of...
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Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Randstad Full timeJob Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at a growing healthcare organization in Earth City, MO.Job Summary:This is a full-time opportunity to work in a high-volume call center environment, handling inbound and outbound calls with excellent customer service skills.Responsibilities:Manage...
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Customer Service Representative
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Mankato, Minnesota, United States Taylor Corporation Full timeAbout the Role:Taylor Corporation is seeking a skilled Customer Service Representative to join their team in North Mankato, MN. As a key member of the Corporate Graphics Commercial team, you will be responsible for understanding and satisfying customer needs with a sense of urgency and professionalism.Key Responsibilities:Manage customer relationships and...
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Customer Service Representative
3 days ago
Mankato, Minnesota, United States Cognizant North America Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cognizant North America. As a key member of our customer service team, you will be responsible for providing exceptional technical assistance and support to our clients through inbound phone calls.Key...
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Customer Service Representative
3 weeks ago
Mankato, Minnesota, United States Randstad Full timeJob Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at a growing healthcare organization in Earth City, MO. As a Call Center Representative, you will be responsible for managing incoming calls to assist customers, handling phone duties in a timely and professional manner, and achieving member engagement...
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Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States UniFirst Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at UniFirst. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesAssist customers with inquiries and concerns related to accounts, procedures, and...
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Customer Service Representative
1 week ago
Mankato, Minnesota, United States Cognizant North America Full timeFully Remote Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Fully Remote Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional technical assistance and support to our internal and external clients, trading partners,...
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Customer Service Representative
3 days ago
Mankato, Minnesota, United States Concordance Healthcare Solutions Full timeCustomer Service Specialist Job DescriptionAt Concordance Healthcare Solutions, we are committed to delivering exceptional customer service and support to our commercial customers. We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Earth City, MO.Key Responsibilities:Provide general customer service...
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Customer Service Representative
1 month ago
Mankato, Minnesota, United States Aramark Uniform Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aramark Uniform Services. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in your designated territory.Key ResponsibilitiesSafely operate a company vehicle to...
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Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States Aramark Uniform Services Full timeJob SummaryAramark Uniform Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesSafely operate a...
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Medical Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
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Customer Service Representative
1 month ago
Mankato, Minnesota, United States Compeer Financial Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Compeer Financial. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide professional,...
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Relief Customer Service Representative Driver
6 hours ago
Mankato, Minnesota, United States Vestis Full timeCustomer Service Representative Driver OpportunityVestis is seeking a skilled Customer Service Representative Driver to join our team. As a key member of our operations team, you will be responsible for safely operating a company step van to provide products and services to our clients.Key Responsibilities:Verify daily preventative maintenance of the vehicle...
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Medical Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Screen new and repeat donors, taking and recording vital signs...
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Relief Customer Service Representative Driver
4 weeks ago
Mankato, Minnesota, United States Vestis Full timeCustomer Service Representative DriverVestis is seeking a skilled Customer Service Representative Driver to join our team. As a key member of our team, you will be responsible for safely operating a company step van to provide products and services to our clients.Key Responsibilities:Verify daily preventative maintenance of the vehicle and maintain proper...
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Medical Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Answer phone calls and greet donors in a professional and courteous...
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Medical Customer Service Representative
4 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
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Medical Customer Service Representative
3 weeks ago
Mankato, Minnesota, United States Takeda Pharmaceutical Company Ltd Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Responsibilities:Screen new and repeat donors, taking and recording vital signs and...
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Relief Customer Service Representative Driver
2 weeks ago
Mankato, Minnesota, United States Vestis Full timeJob SummaryVestis is seeking a skilled Relief Customer Service Representative Driver to join our team. As a key member of our team, you will be responsible for safely operating a company step van to provide products and services to clients in designated areas.Key ResponsibilitiesVerify daily preventative maintenance of the vehicle and maintain proper...
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Relief Customer Service Representative Driver
3 weeks ago
Mankato, Minnesota, United States Vestis Full timeJob SummaryVestis is seeking a skilled Relief Customer Service Representative Driver to join our team. As a key member of our operations team, you will be responsible for safely operating a company step van to provide products and services to our clients.Key ResponsibilitiesVerify daily preventative maintenance of the vehicle and maintain proper operator...