Patient Care Coordinator
2 weeks ago
About Smile Doctors:
At Smile Doctors, we pride ourselves on our people-first culture, fostering an environment where passionate and caring Team Members thrive. Our commitment is to build fun and supportive relationships among our staff and with our patients.
Your Role:
We are looking for a dedicated Treatment Coordinator to enhance our expanding team. In this position, you will play a crucial role in guiding new patients through their treatment journey.
Key Responsibilities:
- Educate new patients about available treatment options and financial arrangements.
- Present orthodontic treatment plans clearly and effectively, addressing any concerns.
- Understand and communicate the practice's financial policies to patients regarding payment options.
- Follow up on pending reports and engage potential patients to schedule treatments.
- Prepare for patient examinations and consultations.
- Coordinate referrals to specialists as necessary.
- Assist in local marketing initiatives and community outreach events.
Qualifications:
To excel in this role, you should possess the following skills:
- Outgoing, approachable, and empathetic demeanor.
- Proactive and adaptable attitude.
- Excellent written and verbal communication skills.
- X-ray license is preferred but not mandatory.
Success Factors:
- Ability to build rapport with patients and maintain strong working relationships with colleagues.
- Strong listening skills and the ability to comprehend information both verbally and in writing.
Benefits:
In return for your valuable contributions, we offer:
- Competitive salary.
- Comprehensive medical, dental, vision, and life insurance.
- Short and long-term disability coverage.
- 401(k) retirement plan.
- Two weeks of paid time off in your first year, plus paid holidays.
- Discounts on braces and clear aligners for you and your family.
Why Choose Smile Doctors?
As the leading Orthodontic Support Organization in the nation, we partner with local orthodontic practices to deliver exceptional patient care with a personal touch. Our mission is to prioritize people first, straighten teeth second, and cultivate a vibrant, encouraging workplace.
We invite you to be part of our journey in transforming smiles and making a positive impact in the community.
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