Patient Care Coordinator

2 weeks ago

Madison, New Jersey, United States Smile Doctors , LLC Full time

At Smile Doctors, we prioritize a culture that values our team members, fostering an environment where passionate and caring individuals can thrive. Our commitment is to build meaningful relationships not only with our patients but also among our team. We believe in recognizing and nurturing the unique talents of each member, empowering them to grow in their careers and beyond.

As a Treatment Coordinator, you will play a vital role in enhancing our patient experience.

Your contributions will include:

Educating new patients about their treatment options, managing financial arrangements, and developing strong patient relationships.

  • Presenting orthodontic treatment plans and effectively communicating the details to patients while addressing any concerns.
  • Understanding financial policies to guide patients through their payment choices.
  • Following up on pending reports and reaching out to potential patients to facilitate treatment scheduling.
  • Preparing for patient examinations.
  • Conducting follow-ups with patients to arrange consultations or initiate treatment, ensuring schedules remain active.
  • Coordinating referrals to specialists as needed prior to treatment.
  • Assisting with local marketing initiatives and community engagement events.
Essential skills for success:

We take pride in our vibrant company culture. If you possess the following attributes, you will be a great fit:
  • Friendly, approachable, and empathetic demeanor.
  • Proactive attitude with the ability to adapt to changing situations.
  • Strong written and verbal communication skills.
  • X-ray certification is preferred but not mandatory.
Key prerequisites:
  • Ability to establish rapport with patients.
  • Capacity to maintain positive working relationships with both patients and colleagues.
  • Strong listening skills to comprehend verbal and written information.
Benefits:

In recognition of your valuable contributions, we offer:
  • Competitive compensation.
  • Comprehensive medical, dental, vision, and life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) retirement plan.
  • Two weeks of paid time off in your first year, plus paid holidays.
  • Discounts on braces and clear aligners for you and your family.
Why choose Smile Doctors?

As a leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to deliver exceptional patient care with a personal touch. Our mission is to prioritize people first, with orthodontics as a secondary focus. We strive to maintain a supportive and enjoyable work environment.

At Smile Doctors, every team member has the chance to contribute to something greater. We cultivate individual strengths and talents, helping each person achieve success in their career and beyond. As a rapidly growing organization in the industry, we seek dedicated and innovative professionals who are eager to transform the orthodontic experience.

Additional Information:
  • Job Function: Clinic
  • Pay Type: Hourly
  • Travel Required: No
  • Required Education: High School

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