Patient Care Coordinator
2 weeks ago
At Smile Doctors, we pride ourselves on a culture that prioritizes our team members, fostering an environment where passionate and caring individuals thrive. Our focus is on recognizing the unique contributions of each team member, nurturing their talents, and supporting their growth within our organization and beyond.
**Position Overview:**
We are currently seeking a Treatment Coordinator to enhance our dedicated team.
**Key Responsibilities:**
As a Treatment Coordinator, you will play a crucial role in guiding new patients through their treatment journey. Your responsibilities will include:
- Educating patients about available orthodontic treatment options and addressing any concerns they may have.
- Facilitating financial arrangements and ensuring patients understand their payment choices.
- Following up with potential patients to encourage scheduling of treatments.
- Preparing for patient examinations and consultations.
- Maintaining communication with patients to ensure a smooth transition into treatment.
- Coordinating referrals to specialists when necessary.
- Assisting with local marketing initiatives and community outreach events.
We value a vibrant company culture and are looking for candidates who possess the following attributes:
- Friendly, approachable, and empathetic demeanor.
- Proactive attitude with the ability to adapt to changing situations.
- Strong written and verbal communication skills.
- X-ray certification is preferred but not mandatory.
- Ability to build rapport with patients and colleagues.
- Strong interpersonal skills to maintain effective working relationships.
- Excellent listening skills to comprehend verbal and written information.
In recognition of your contributions, we offer a comprehensive benefits package that includes:
- Competitive salary.
- Medical, dental, vision, and life insurance.
- Short and long-term disability coverage.
- 401(k) retirement plan.
- Two weeks of paid time off in your first year, plus paid holidays.
- Discounts on orthodontic services for you and your family.
As a leading Orthodontic Support Organization, Smile Doctors is committed to providing exceptional patient care while fostering a people-first culture. We strive to create a supportive and enjoyable work environment where every team member can thrive. We are looking for dedicated professionals who are eager to contribute to our mission of transforming smiles and enhancing lives.
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