Coffee Product Specialist

2 weeks ago


Chestnut Hill, United States ActionLink Full time
Job Overview

Are you a passionate coffee lover eager to share your knowledge with others?

If this resonates with you, ActionLink invites you to be a vital part of our sales force, representing Nespresso and contributing to our success in the coffee industry.

We are looking for a Part-Time Coffee Product Specialist who will relish the opportunity to showcase the latest innovations in brewing technology that enhance the coffee experience. At ActionLink, we are committed to providing every customer with an outstanding and unique experience, aligning with our mission as a leading retail marketing solutions provider to connect individuals with the brands they cherish and innovative technology that enriches their lives.

Position Summary

The Coffee Product Specialist will represent our esteemed client, Nespresso, and their premium range of espresso and coffee machines within a local housewares retailer. You will act as an in-store authority by engaging with customers and delivering live demonstrations to illustrate why Nespresso products stand out in the market. Nespresso is dedicated to ensuring that quality and environmental responsibility go hand in hand. Through their Positive Cup Campaign, Nespresso integrates sustainable practices into their operations, firmly believing that the coffee industry can be a catalyst for positive change by minimizing waste, promoting regenerative agriculture, and supporting resilient communities and farming livelihoods. As a Nespresso Expert, you will play a crucial role in highlighting this sustainable approach and demonstrating how the brand caters to diverse taste preferences, enhancing customers' daily routines with barista-quality experiences at home.

The ideal candidate will possess a vibrant attitude, a deep appreciation for coffee, and a drive to convert casual shoppers into devoted brand advocates by showcasing Nespresso's exceptional craftsmanship in blending technology, quality, and design to create the perfect cup of coffee.

Work Schedule

  • 8-12 hours per weekend
  • Availability on Saturdays and Sundays (Fridays, if necessary)

What We Provide

  • $25.00 per hour
  • Comprehensive online and in-store training sessions to equip you with Nespresso product knowledge
  • W2 employment with biweekly pay and direct deposit
  • 401(k) option with employer matching
  • Paid time off

Key Responsibilities

  • Demonstrate enthusiasm and commitment to the Nespresso brand at all times
  • Deliver a complete Nespresso experience, including coffee tastings, engaging demonstrations, and tailored product recommendations
  • Boost product sales and machine registrations through exceptional demonstrations and coffee expertise
  • Conclude demonstrations with effective sales techniques while emphasizing Nespresso's sustainability initiatives
  • Train store staff to confidently communicate Nespresso information
  • Utilize the Nespresso Trade Mobile Application for machine registrations and coffee orders
  • Maintain the tasting/demo area in line with hygiene standards and visual expectations
  • Ensure all demo machines are clean and operational
  • Build positive professional relationships with store management and staff
  • Participate in mandatory training sessions and team calls
  • Complete feedback surveys with images after each shift

Qualifications

  • Experience in retail, sales, or training
  • Genuine enthusiasm for coffee beverages
  • Previous experience in food demonstrations is advantageous
  • Engaging personality with excellent interpersonal skills
  • Comfortable presenting to both individuals and groups

Physical Requirements

  • Must adhere to professional appearance standards
  • Ability to stand for extended periods
  • Capable of lifting up to 30 lbs. without assistance
  • Access to a smart device with a data plan
  • Reliable transportation is required

Equal Opportunity Employer

#NSP2024



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