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Coffee Sales Consultant

2 months ago

Chestnut Hill, United States Nestle Operational Services Worldwide SA Full time

At Nestlé, we prioritize individuals and premium coffee in all our endeavors. As a member of our team, you will be encouraged to motivate, nurture, act, and innovate to unlock your full potential and redefine the coffee experience. As a certified B Corporation, we are dedicated to advancing our triple bottom line - People, Profit, and Planet - by providing an outstanding coffee journey that uplifts our community, suppliers, farmers, and each other, channeling our growth-oriented mindset to establish new benchmarks in global coffee culture. Quality, sustainability, diversity, and inclusion are fundamental to our identity and essential to our vision of fostering positive change. Across our facilities, boutiques, and corporate offices, Nestlé careers are filled with exceptional opportunities for your personal and professional growth. Join us

Reimagine what coffee can be. Reimagine what you can achieve. Let's grow together.

Do you possess a passion for coffee and a talent for outstanding customer service? Become a part of our team as a Coffee Specialist/Sales Consultant. As the friendly face of our retail boutique, you will assist and guide our customers, delivering an engaging experience that transcends mere coffee sales. Your expertise will enable customers to find their ideal coffee match and create memorable moments with Nestlé.

WHAT'S IN IT FOR YOU:

  • Competitive Compensation - Along with quarterly bonuses for meeting team sales and service objectives.
  • Coffee Knowledge - You will gain in-depth knowledge about coffee and become a coffee connoisseur.
  • Supportive Environment - Nestlé is recognized for a culture that motivates you to be, feel, and perform at your best while caring for our people. Join a collaborative and encouraging team atmosphere. Participate in one of many employee-led Diversity, Equity, and Inclusion Resource Groups. Working with us is akin to enjoying a fresh cup of coffee - warm, inviting, and rejuvenating.
  • Career Advancement - At Nestlé, you have the chance to cultivate a career that aligns with your aspirations. You will receive support in personal development and be empowered to take charge of your career path.
  • Meaningful Work - As a B Corp, we view coffee as a catalyst for good. Engage in work that positively impacts individuals and our planet.
The estimated hourly wage for this role is (ROP). Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

WHAT WE OFFER:

Nestlé provides retail employees with performance-based incentives and a comprehensive rewards package, which includes a complimentary Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition programs, and discounts at over 2,000 companies, among other benefits (Incentives and/or benefit packages may vary depending on the position.)

WHAT YOU'LL BE DOING:
  • Brand Ambassador: You will communicate our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Focused: You have a passion for hospitality and enjoy working with people.
  • Welcome and Engage: You will create a memorable experience for customers, ensuring they feel valued and eager to return.
  • Listen and Understand: You will assess the customer's needs and recommend tailored coffee and machine solutions.
  • Product Expertise and Promotions: You will conduct complimentary coffee tastings and showcase your coffee and product knowledge to expand our customer base and sales.
  • Teamwork and Respect: You will actively support and collaborate with team members to foster a cohesive and successful work environment.
  • Operations and Safety: You will assist in maintaining our elegant boutique environment, managing shipments, arranging attractive displays, keeping the coffee wall stocked, and ensuring cleanliness.
  • Training and Development: You will participate in a training program that prepares you for success well beyond your initial days.
WHAT YOU'LL BRING:
  • You are naturally a people person and thrive in a customer service setting.
  • You enjoy working in a dynamic environment, thinking on your feet, and adapting to change.
  • You are reliable and available to work opening and closing shifts, weekends, and holidays.
You possess patience for daily challenges and are resourceful in troubleshooting on the spot.

Requisition ID

310357

It is our business imperative to maintain a highly inclusive workplace.

To our veterans and separated service members, you are at the forefront of our minds as we seek top talent to join Nestlé. The skills you've acquired while serving our country, such as flexibility, agility, and leadership, closely align with the skills that will contribute to your success in this role. Additionally, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. If you require an accommodation in order to view or apply to open position, please dial 711 and provide this number to the operator:

This position is not eligible for Visa Sponsorship.

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