Medical Office Coordinator
1 day ago
We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at Northern Arizona Healthcare Corporation. As a Medical Office Receptionist, you will be responsible for providing exceptional patient service, managing front office operations, and ensuring a smooth and efficient patient experience.
Key Responsibilities- Provide prompt and courteous service to patients, answering multi-line telephones and responding to customer inquiries.
- Manage front office operations, including scheduling appointments, collecting payments, and processing insurance claims.
- Maintain accurate and up-to-date patient records, including demographics and insurance information.
- Coordinate with providers and staff to ensure seamless communication and patient care.
- Perform end-of-day reconciliations and correct billing errors using programs such as BOS.
- Develop and maintain distribution lists for various communications and maintain rapport with customers, managers, and employees.
- Stay current with state and federal regulations and company policies that impact the employee's area of responsibility.
- High School Diploma or GED - Required
- Associate's Degree - Preferred
- Minimum two years in medical or comparable field - Preferred
- Minimum two years of customer service experience - Preferred
- Previous experience with Dimensions, Lawson, Halogen, Midas, Microsoft Office Suite - Preferred
- Free health insurance for employees
- Opportunities for professional growth
- Free Bus Pass
- Wellness Program, including wellness coaches
- HSA and FSA accounts available
- Pharmacy Discounts for employees
- Employer Self-Funded Short Term Disability Program/Salary Continuation (no employee contributions)
- Volunteer Time Off Program (Get Involved)
- Employee Discounts Program for various local and national organizations
- Pet Insurance
- Employee Recognitions and Celebrations
- Diversity, Equity and Inclusion Initiatives
- Employee Referral Bonus Program
- Employee Assistance Program
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