Front Desk Representative

23 hours ago


Cottonwood, Arizona, United States Optima Medical Full time
About Optima Medical

Optima Medical is a leading medical group in Arizona, with 23 locations and 90 medical providers serving over 120,000 patients statewide. Our mission is to improve the quality of life in Arizona by delivering personalized healthcare services, focusing on preventing the nation's top leading causes of death. We offer a comprehensive range of services, including cardiovascular health, behavioral health, allergy testing, in-house lab testing, imaging, chronic disease management, and specialty health services.

Front Desk Receptionist Responsibilities:
  • Verify patient insurance coverage and benefits
  • Collect past due balances and copayments upon check-in
  • Answer phones and relay messages to healthcare providers
  • Confirm patient appointments and schedule follow-up appointments
  • Update patient information, including insurance details

Front Desk Receptionist Qualifications:
  • 1 year of experience in a medical front office setting (preferred)
  • 1 year of customer service experience (required)
  • Experience with electronic medical records (EMR)
  • Excellent written and verbal communication skills
  • Attention to detail and multitasking abilities
  • Positive attitude and teamwork skills

Why Optima Medical?
  • Substantial career growth opportunities
  • Leadership and mentoring support
  • Resources for career development
  • Fun and supportive work environment
  • Competitive benefits package, including medical, vision, dental, 401(k), and paid holidays

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