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Front Desk Receptionist/Office Coordinator

2 months ago

Livonia, Michigan, United States Binson's Home Health Care Centers Full time

**About Binson's Home Health Care Centers**

We are a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our industry-leading health care organization.

**Job Summary**

We are seeking a highly skilled and detail-oriented individual to join our team as a Front Desk Receptionist/Office Coordinator. This role is responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless operations within our organization.

**Key Responsibilities**

  • Obtain and input all patient information into our computer system, including personal details and insurance information.
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Obtain verbal and written orders from physicians prior to order generation, as required by insurance.
  • Document all necessary authorizations needed for customer order generation prior to dispensing items to customers.
  • Contact customers to schedule pick-up times for received products.
  • Manage work hold bins and ensure timely scheduling for pick-up.
  • Maintain a clean and organized customer waiting area.

**What We Offer**

  • Competitive wages and benefits package.
  • Health, dental, vision, and life insurance.
  • Paid holidays and floating holiday.
  • Paid vacation time.
  • 401k retirement savings plan.
  • Growth and advancement opportunities.
  • Paid training and development programs.

**Requirements**

  • High school diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Multitasking and organizational skills.
  • Experience working with computers and data entry.