Front Desk Associate
2 months ago
We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Dave & Buster's. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment.
Key Responsibilities- Guest Experience: Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Front Desk Operations: Act as an ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and other front desk activities.
- Communication: Communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's.
- Problem-Solving: Calmly respond to dissatisfied guests and call issues to manager's attention.
- Teamwork: Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate.
- Inventory Management: Conduct merchandise inventory during and after shift, if applicable.
- Adaptability: Work days, nights, and/or weekends as required, and be flexible in a fast-paced environment.
- Age: Must be at least 16 years of age.
- Communication Skills: Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
- Physical Demands: Must be able to lift and carry up to 30 pounds, move about the facility, and stand for long periods of time.
- Competitive Compensation: $13.75 per hour.
- Benefits Package: Medical, dental, vision, 401K, and more.
We are an equal opportunity employer and participate in E-Verify in states where required.
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