Urology Front Desk Coordinator

4 weeks ago


Livonia, Michigan, United States Michigan Institute of Urology Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at the Michigan Institute of Urology. The successful candidate will be responsible for providing exceptional patient care and administrative support to our urology practice.

Key Responsibilities
  • Receive and greet patients, determining the nature of their visit and providing necessary forms to establish a medical chart.
  • Verify and scan patient insurance information, updating records as needed.
  • Collect patient payments for office visits and outstanding balances, providing computerized receipts and posting payments in our system.
  • Schedule appointments for return visits and procedures, preparing follow-up appointment cards for patient use.
  • Facilitate physician call backs and patient follow-up, performing various clerical tasks as needed.
Requirements
  • High school graduate or equivalent.
  • Minimum 1 year experience in a professional office environment, with customer service experience preferred.
  • Basic computer knowledge and typing skills (30wpm).
  • Good communication and interpersonal skills, with a commitment to providing exceptional patient care.


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