Front Desk Coordinator

5 days ago

Franklin, Tennessee, United States Elica Health Full time
Front Desk Clerk Job Description

Elica Health Centers is seeking a highly skilled and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Register patients and collect fees in a timely and accurate manner
  • Enter patient data into the electronic health record system
  • Provide excellent customer service to patients and visitors
  • Assist providers with non-medical tasks
  • Collect and reconcile payments from patients

Requirements:

  • High School Diploma or Equivalent
  • Current BLS Certification
  • Knowledge of modern office equipment and basic medical clinic care and procedures
  • Ability to maintain confidentiality and handle sensitive patient information

Benefits:

  • 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting
  • Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
  • Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
  • FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
  • Company paid basic Life and AD&D Insurance
  • Optional Critical Illness, Accident, ID Theft Protection and Pet insurance options
  • Accrued paid time off and paid holidays
  • Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources
  • Tuition Reimbursement program and CME/CEU program

Work Environment:

The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements:

Must have a current and valid California drivers license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen. Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.

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