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Field Property Claims Adjuster

2 months ago

Springfield, Illinois, United States Liberty Mutual Group Full time
Job Summary

We are seeking a skilled Field Property Claims Adjuster to join our team. As a member of our Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast-paced, detail-oriented, team environment.

Key Responsibilities
  • Investigate and determine coverage onsite of loss and adjust all elements of Property Loss claims of moderate-high severity.
  • Handle moderate-severe complexity claims assigned under little supervision.
  • Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
  • Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
  • Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
  • Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty.
Requirements
  • Working knowledge of claims handling procedures and operations.
  • Demonstrated understanding of building construction principles.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems and analytical skills.
What We Offer
  • Competitive compensation.
  • Flexible work arrangements.
  • Top-notch retirement plans.
  • Career development opportunities.
  • Health and wellness benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for claims adjusting, we encourage you to apply for this exciting opportunity.