Housekeeping Attendant

5 days ago


West Springfield, Massachusetts, United States Residence Inn West Springfield Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Residence Inn West Springfield. As a key member of our housekeeping team, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.

Responsibilities
  • Thoroughly clean guestrooms to the highest standards, ensuring a comfortable and enjoyable stay for our guests.
  • Complete all pre-cleaning duties, including setting up housekeeping carts with necessary supplies and linens.
  • Remove all trash and dirty linen from guestrooms and hallways, maintaining a clean and tidy environment.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed.
  • Restock housekeeping cleaning carts for the next day's use and replenish chemical bottles as needed.
  • Report any maintenance repairs or missing items to the Housekeeping Supervisor/Manager.
  • Handle items for Lost and Found according to our standards.
  • Ensure overall guest satisfaction by providing attentive, courteous, and efficient service.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Effective communication skills, both verbal and written, with all levels of employees and guests.
  • Saturday and Sunday availability is required for this weekend position.


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