Housekeeping Attendant

2 weeks ago


West Springfield, Massachusetts, United States Residence Inn West Springfield Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Residence Inn West Springfield. As a key member of our housekeeping staff, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.

Responsibilities
  • Clean and prepare guestrooms to the highest standards, ensuring a comfortable and enjoyable stay for our guests.
  • Restock housekeeping carts and replenish cleaning supplies as needed.
  • Remove trash and dirty linen from guestrooms and hallways, and keep public areas clean and tidy.
  • Report any maintenance issues or missing items to the Housekeeping Supervisor/Manager.
  • Handle lost and found items according to our standards.
  • Provide exceptional customer service to all guests, responding to their needs and concerns in a friendly and courteous manner.
Requirements
  • High School diploma or equivalent, and/or experience in a hotel or related field.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.
  • Availability to work weekends, including Saturdays and Sundays.

We offer a competitive salary and benefits package to the right candidate. If you are a team player with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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