Housekeeper

1 day ago


Springfield, Massachusetts, United States Marriott Springfield Downtown Full time
Job Summary:

As a Housekeeper with our hotel, you will be responsible for maintaining the cleanliness and attractiveness of our guest rooms, hallways, and public areas. This includes daily servicing of guest rooms, stocking carts with supplies, and replenishing guest room amenities while following company standards and safety procedures.

Responsibilities:
  • Approach all interactions with guests and colleagues in a friendly and service-oriented manner.
  • Maintain regular attendance and adhere to Aimbridge Hospitality standards.
  • Ensure high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
  • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Thoroughly clean and restock guest rooms per shift.
  • Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
  • Remove all trash and dirty linen from guest rooms.
  • Perform other tasks assigned by the supervisor or manager.
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Strong attention to detail and ability to communicate effectively with guests and colleagues.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful and high-pressure situations.
Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.

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