Hotel Room Attendant

4 days ago


West Springfield, Massachusetts, United States Residence Inn West Springfield Full time
Job Summary

The Residence Inn West Springfield is seeking a skilled Room Attendant to join our housekeeping team on a part-time weekend schedule. As a Room Attendant, you will be responsible for maintaining the cleanliness and attractiveness of our guestrooms, while providing exceptional service to our guests.

Key Responsibilities
  • Clean and Prepare Guestrooms: Thoroughly clean and prepare guestrooms to the highest standards, ensuring a comfortable and welcoming environment for our guests.
  • Restock and Replenish Supplies: Restock and replenish housekeeping supplies, including linens, cleaning products, and guest amenities.
  • Maintain Public Areas: Keep all public areas, including hallways and closets, clean, neat, and well-maintained.
  • Report Maintenance Issues: Report any maintenance or repair issues to the Housekeeping Supervisor or Manager in a timely manner.
  • Provide Excellent Guest Service: Provide exceptional service to our guests, responding to their needs and ensuring their satisfaction.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required, with experience in a hotel or related field preferred.
  • Physical Demands: Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Communication Skills: Must be able to effectively communicate verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Availability: Saturday and Sunday availability is required for this part-time weekend position.


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