Guest Services Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Vista Host Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and accommodating.
Key Responsibilities- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible.
- Perform quality assurance requirements for the department.
- Ensure all policies, procedures, and federal, state, and local ordinances are followed.
- Remain highly visible and readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Manage guest complaints, ensuring superior guest satisfaction.
- Greet, register, and assign rooms to guests in an efficient, warm, and friendly manner.
- Answer inquiries pertaining to the hotel and its amenities.
- Accurately check out guests and communicate departures with housekeeping staff.
- Make, confirm, and cancel reservations via telephone, computer, and in writing.
- Update the shift-to-shift log regularly and accurately to ensure proper communication between shifts is maintained.
- Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.
- Must be able to communicate in English both written and verbally.
- Must be able to stand for long periods of time.
- Must be able to lift 20 lbs.
We offer a dynamic and supportive work environment, and we are committed to providing our team members with the training and resources they need to succeed.
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Guest Services Representative
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Guest Services Representative
4 weeks ago
West Palm Beach, Florida, United States Vista Host Full timeJob Summary:Vista Host is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and accommodating.Key Responsibilities:Provide exceptional customer service to all hotel...
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Guest Services Representative
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Guest Service Representative
5 days ago
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Guest Service Representative
5 days ago
Deerfield Beach, Florida, United States Crescent Services Full timeJob Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...
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Guest Service Representative
1 month ago
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Guest Service Representative
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Guest Services Representative
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