Guest Services Representative

5 days ago


West Palm Beach, Florida, United States Hilton Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled Guest Service Agent to join our team at Hilton Hotels & Resorts. As a Guest Service Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Greet and register guests in a friendly and professional manner
  • Check guests out of the hotel and ensure a smooth departure process
  • Respond to guest inquiries and resolve any issues in a timely and efficient manner
  • Work collaboratively with other hotel staff to ensure excellent guest service
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required
  • Previous customer service experience preferred


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