Customer Service Representative
21 hours ago
We are looking for a talented Customer Service Representative to join our team at our West Palm Beach store. As a Sales Associate, you will be responsible for creating a positive customer experience and contributing to driving sales.
**Key Responsibilities:**
- Provide exceptional customer service, ensuring a positive experience for each shopper.
- Embody the Urban Outfitters brand, representing our values and vision.
- Utilize technology to stay informed on company priorities and promotions, delivering a seamless shopping experience.
**Teamwork and Communication:**
- Contribute positively to the store environment by being respectful and helpful to others.
- Collaborate with peers and leadership, sharing ideas and supporting team needs.
- Exhibit a willingness to learn and adapt, being flexible to change and open to new ways of doing things.
**Visual and Business Operations:**
- Maintain Urban Outfitters visual and operational standards while prioritizing customer satisfaction.
- Support the shipment process, gaining awareness of products and contributing to omni-order fulfillment processes.
- Adhere to store safety standards, inventory accuracy, and reduce product loss, upholding company policies and procedures to support profitability.
**Requirements:**
- Possess a passion for the UO brand.
- Have experience in customer service.
- Be able to work flexible hours, including nights, weekends, and holidays.
The estimated salary for this role is around $13.00 per hour, depending on location and experience. URBN offers comprehensive benefits, including medical, dental, vision, PTO, employee discounts, and more. For additional information, visit www.urbn.com/work-with-us/benefits.
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