Room Care Specialist

2 weeks ago


Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

Hourly Rate: $18.50

Shift: 1st shift

POSITION OVERVIEW

Are you known for your meticulous attention to detail? Do you take pride in your efficiency? Is a collaborative and friendly work atmosphere important to you? If so, a role in Housekeeping at Marriott Vacations Worldwide could be the perfect fit for you. You will play a vital role in creating a welcoming environment for our Owners and guests, while benefiting from our commitment to the well-being of our associates.

As a Room Care Specialist, you will support our team of Housekeepers, ensuring that our property remains both visually appealing and safe. Your responsibilities will include, but are not limited to, addressing guest requests, identifying and reporting maintenance concerns, and clearing hallways of any obstructions. To guarantee the highest level of service for our guests, your duties will involve maintaining exceptional standards in guest rooms and public spaces.

KEY RESPONSIBILITIES

  • Adhere to all company policies regarding safety and security; report any maintenance issues, safety hazards, accidents, or injuries; complete required safety training and certifications; ensure proper storage of flammable materials.
  • Maintain a clean and professional appearance in uniform; uphold confidentiality of proprietary information.
  • Greet and acknowledge all guests in accordance with company standards; anticipate and respond to guests' service needs; assist individuals with disabilities; express genuine appreciation to guests.
  • Communicate clearly and professionally with others.
  • Collaborate with team members to achieve shared objectives.
  • Ensure compliance with quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for extended periods.
  • Demonstrate a strong commitment to customer service with a friendly and professional demeanor.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Perform other reasonable job duties as assigned by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer dedicated to hiring a diverse workforce and fostering an inclusive culture.
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