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Room Care Attendant

2 months ago


Hilton Head, South Carolina, United States Omni Hotels Full time

Position Overview:
This role is essential in upholding the cleanliness and comfort of our guest accommodations. The Guest Room Attendant is tasked with ensuring that each room meets the high standards expected by our guests, providing a welcoming environment for their stay.

Key Responsibilities:
The responsibilities of this position include:

  • Meticulously cleaning guest rooms, which involves making beds, sanitizing bathrooms, vacuuming carpets, and dusting surfaces.
  • Restocking and replenishing items in guest rooms to ensure a pleasant experience.
  • Communicating the cleanliness status of each room upon completion of cleaning tasks.
  • Removing any room service trays and tables from guest areas.
  • Maintaining an organized and well-stocked supply cart at all times.
  • Checking all cleaning equipment before and after use to ensure it is functioning properly.
  • Responding promptly and courteously to guest inquiries and requests.

Qualifications:
To be successful in this role, candidates should possess:

  • A keen eye for detail and a commitment to high-quality service.
  • Excellent customer service skills.
  • The physical ability to stand for extended periods and perform tasks that require bending, stretching, and lifting up to 20 lbs.
  • A flexible schedule, including availability on weekends and holidays.
  • Previous experience in a housekeeping role is highly desirable.

Omni Hotels & Resorts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.