Shift Manager

15 hours ago


Hattiesburg, Mississippi, United States McDonald's Full time
Job Title: Shift Manager

As a Shift Manager at McDonald's, you will be responsible for overseeing shifts, ensuring customer satisfaction, and leading a team of Crew Members to deliver exceptional quality, service, and cleanliness. Your primary goal will be to create a positive and productive work environment, where everyone feels valued and empowered to succeed.

Key Responsibilities:
  • Supervise and motivate Crew Members to achieve sales and customer satisfaction targets
  • Ensure compliance with McDonald's standards for food safety, cleanliness, and customer service
  • Lead by example, demonstrating a commitment to quality, service, and teamwork
  • Communicate effectively with Crew Members, Managers, and other stakeholders to ensure seamless shift operations
  • Monitor and control inventory, labor costs, and other key performance indicators
  • Provide coaching and training to Crew Members to improve their skills and performance
Requirements:
  • Previous leadership experience in a fast-paced environment, preferably in the food service or hospitality industry
  • Strong communication and interpersonal skills, with the ability to motivate and inspire a team
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • High school diploma or equivalent required; college degree preferred
Benefits:
  • Competitive hourly wage and opportunities for advancement
  • Comprehensive training program, including on-the-job training and leadership development
  • Medical, dental, and vision insurance, as well as short- and long-term disability and life insurance
  • Employee assistance program, including access to counseling services and financial planning resources

McDonald's is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.


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