Restaurant Operations Manager

2 days ago


Hattiesburg, Mississippi, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As a member of our Corporate Field Operations team, you will play a crucial role in assisting the General Manager in executing the restaurant plan, driving sales and profit growth, and ensuring excellent guest and team service.

Key Responsibilities
  • Collaborate with the General Manager to achieve sales and profit goals, execute procedures, and provide outstanding guest and team service.
  • Support the restaurant and General Manager in ensuring we are the first choice for our guests and employees.
  • Escalate concerns or recommendations to the General Manager, ensuring prompt resolution.
  • Assist with interviewing and hiring the right team members to drive restaurant success.
  • Ensure policy and procedure adherence on shifts, promoting a safe and clean environment.
  • Train team members on operations, company policies, and procedures, fostering a culture of excellence.
  • Identify and respond to complaints and policy/procedure violations, maintaining a positive guest experience.
  • Provide regular feedback and coaching to team members, driving performance improvement.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Food Safety Certified
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal/written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to maintain a fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What's in it for you?
  • Operations Excellence: Our team delivers exceptional results
  • Training & Development: We invest in your growth and success
  • Personal & Career Growth: You can achieve more, get more, and be more at Checkers & Rally's

We offer comprehensive benefits, recognition programs, and opportunities for advancement. Join our team and experience the difference



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