Ombudsman Outreach Specialist

3 weeks ago


Utica, New York, United States RCIL Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as an Ombudsman Outreach Specialist. In this role, you will be responsible for participating in outreach activities, program education, and public awareness regarding systemic issues involving older adults, and to recruit Ombudsman volunteers.

Key Responsibilities
  • Develop and implement strategies for recruitment of volunteers from diverse backgrounds reflecting the demographics of the service area.
  • Set up, schedule, participate, and facilitate volunteer recruitment activities, certification, and in-service training in accordance with State Ombudsman Program requirements.
  • Ensure volunteer recruitment and program documentation, reports, and records are updated and entered correctly into the data system in a timely manner.
  • Review required facility notices, including the Department of Health surveys and facility discharges. Follow up as needed for more complete information and track patterns.
  • Attend Department of Health surveys and exit meetings when the assigned Ombudsman is not available.
Requirements
  • An Associates degree is preferred.
  • A high school diploma or equivalent is required.
  • Related experience may be considered in lieu of higher education.
Benefits
  • 16 annual vacation days, 12 annual sick days
  • 13 annual paid holidays: (now includes Eid-Al-Fitr and Yom Kippur)
  • 401K with up to 10% employer investment
  • Heavily subsidized health/vision/dental insurance
  • Additional benefits available


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