Behavioral Health Triage Specialist

2 days ago

Utica, New York, United States Upstate Cerebral Palsy Full time
Job Summary

We are seeking a highly skilled Behavioral Health Triage Specialist to join our team at Upstate Caring Partners. This is a unique opportunity to work in a fast-paced environment and make a meaningful difference in the lives of individuals with mental health and substance abuse needs.

Key Responsibilities
  • Act as the first point of contact for individuals engaging in the intake process, providing a warm and welcoming experience.
  • Promote the individual's recovery by establishing rapport and working in partnership with the individual to achieve individualized goals.
  • Coordinate, develop, and implement treatment plans in partnership with the individual, ensuring follow-through of goals and objectives.
  • Perform intake assessments as the first point of contact for clients establishing services.
  • Review and reassess risks, including but not limited to suicide or self-harm, to inform prioritization of assignment for intake.
  • Promote involvement of family or significant others (of the consumer's choice) in the recovery process.
  • Provide individual and group counseling, as well as intervention services.
  • Oversee and maintain the timely completion of all necessary records and reports.
  • Act as a liaison with medical model programs.
  • Participate in Agency activities, including meetings, trainings, and committees.
  • Facilitate outreach efforts to support client engagement in behavioral health services both in-person and telephonically.
  • Ensure compliance with all pertinent government and agency regulations and operating standards.
Qualifications
  • Bachelor's Degree in mental health or related field or associate's degree with valid current CASAC certification.
  • Experience with adults with mental health and/or substance abuse needs.
  • Experience navigating behavioral health systems and substance treatment systems.
  • Valid NYS Drivers License.
Benefits
  • Comprehensive Health/Dental/Vision
  • Direct Deposit
  • Flexible Spending Account (FSA)
  • Retirement Plan 403(b)
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO Plans (Sick, Vacation and Employee Leave)
  • Tuition Reimbursement
  • Service Awards
  • Employee Appreciation Events
  • Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.

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