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Team Operations Supervisor
2 months ago
Position Summary:
Kreation Juicery Inc. is seeking a dedicated and experienced leader to manage daily operations and uphold our commitment to exceptional service and product quality. As a Shift Lead, you will be instrumental in driving sales, enhancing customer satisfaction, and fostering a positive team environment.
What We Provide:
- Comprehensive Health Insurance including Medical, Dental, and Vision
- Daily 50% discount on organic meals
- Incentives such as tips, bonuses, and sales rewards
- Career advancement opportunities
Key Responsibilities:
- Boost sales and profitability through customer-focused strategies and teamwork.
- Mentor and develop team members to maximize their performance and meet sales goals.
- Ensure adherence to company standards for appearance and cleanliness.
- Oversee customer enrollment in our Loyalty Program.
- Assist in recruiting and nurturing top talent.
- Facilitate training and certification for all team members.
- Conduct performance assessments and manage operational efficiency.
- Exemplify Kreation's service standards through personal conduct.
- Maintain store equipment and overall appearance in line with company expectations.
- Achieve targets related to sales, service, quality, and cleanliness.
- Support inventory management and maintain accurate records.
- Perform additional tasks as assigned by management.
Qualifications:
- Experience in the restaurant or food service industry is preferred.
- At least 2 years of management experience.
- A strong interest in health and wellness is advantageous.
- Proven ability to build strong customer relationships.
- Adaptability to new processes and priorities.
- Excellent organizational and problem-solving skills.
- Strong verbal and written communication abilities.
- Prior leadership experience in retail or hospitality is a plus.
- Experience with cash handling and POS systems.
- Physical ability to lift up to 50 pounds.
- Possession of a valid Food Handler Card or equivalent certification.
- Flexible availability for various shifts, including weekends and holidays.
About Kreation:
Kreation Juicery Inc. is committed to excellence in service and product quality. We are dedicated to fostering a supportive environment for our employees while expanding our presence across Southern California.
Kreation is an equal opportunity employer, committed to diversity and inclusion in the workplace.