Housekeeping Supervisor

3 days ago

West Hollywood, United States AccorHotel Full time
Job Title: Housekeeping Supervisor

Join our team as a Housekeeping Supervisor at AccorHotel, where you will be responsible for managing the Room Attendant staff and Housemen who are cleaning guest rooms, lobby areas, pool areas, and common areas as assigned ensuring the Mondrian LA established standards of cleanliness.

Key Responsibilities:
  • Manage the inventory of cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Be the final inspector of clean guest rooms.
  • Manage the release of rooms to ensure quality of cleanliness is to Mondrian Hotel standards.
  • Coordinate training with the Director of Housekeeping when necessary.
  • Assist and perform schedules for the upcoming week with approval from the Director of Housekeeping.
  • Inspect condition of amenities in desk, drawers and guest service directory, replace designated amounts at proper locations in room.
  • Manage inventory and report inventory par levels on a weekly basis to the Director.
  • Will order inventory and prepare Purchase Orders for approval to the Director.
  • Update status of rooms cleaned on assignment sheet daily during morning and evening shifts or when needed.
  • Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security.
  • Report any damages or maintenance problems to Engineering and the Director of Housekeeping.
  • Knowledgeable of hotel fire and emergency procedures.
  • Adhere to Lost and Found policy including internal key control.
  • Stock laundry and supply closets.
  • Check under bed(s), chairs and sofa for debris and remove if present.
  • Assist with Director with management agendas for training and special projects.
  • Performs other incidental and related duties as required and assigned.
Requirements:
  • 6 months of room attendant experience (similar capacity) in a hotel with extensive attention to detail.
  • Bilingual in English/Spanish preferred.
Working Conditions & Physical Work Demands:
  • Be able to work in a standing position for long periods of time (up to 4 hours).
  • Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
  • Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 7 standard rooms).
  • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
  • Regular and on-time attendance is critical on weekends and holidays.
  • Knowledge of proper chemical handling.
  • Hours occasionally exceed 40 hours per week.

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