Fitness Team Supervisor

4 weeks ago


Hollywood, Florida, United States Grand Fitness Mgmt, LLC Full time
Job Overview

Grand Fitness Mgmt, LLC is seeking a skilled Shift Leader to oversee daily operations and ensure a high-performance work environment.

The ideal candidate will possess excellent leadership skills, strong communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Supervise and motivate team members to achieve sales and member experience goals.
  • Monitor attendance, tardiness, and time-off records.
  • Assign duties to team members based on role and skills.
  • Supervise employee performance and provide constructive feedback.
  • Manage employee requests and conduct.
  • Train new and current team members on tasks and procedures.
  • Handle customer issues and manage conflicts.
  • Adhere to company policies and health, safety, and employment standards.
  • Uphold integrity and security with member documents and sensitive information.
  • Manage club cleanliness and maintenance.
  • Drive sales and member experience metrics.

Requirements:

  • High school diploma or GED required; associate degree in business administration or management preferred.
  • At least 3 months of employment with Grand Fitness Mgmt, LLC; zero performance counseling records for the past 6 months.
  • Availability to work at least 24 hours per week with weekend availability.
  • Excellent communication and interpersonal skills.
  • Leadership skills like decision-making, motivation, and goal-setting.
  • Strong problem-solving skills.
  • Exceptional organization and time management abilities.
  • Conflict resolution skills.
  • Customer service skills.
  • Ability to work as part of a team and collaborate effectively.
  • In-depth industry knowledge.
  • Understanding of relevant health and safety regulations.
  • Comfortable with workplace technology.
  • Basic math skills.

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