Customer Service Operations Support Specialist

1 month ago

Honolulu, Hawaii, United States Pearson Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences and collaborating with our professional colleagues to resolve customer inquiries and issues.

Key Responsibilities
  • Investigate and resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal stakeholders to gather information and resolve customer issues
  • Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers
  • Communicate effectively with customers through various channels, including phone, email, and chat
  • Provide feedback and suggestions to improve customer service processes and procedures
Requirements
  • High school diploma or equivalent level qualifications
  • Bachelor's Degree or equivalent work experience preferred
  • Exceptional customer service skills and ability to work in a fast-paced environment
  • Experience in training, teaching, or coaching is desired
  • Strong verbal and written communication skills
  • Ability to prioritize and multitask in a dynamic environment
About Pearson

Pearson is a leading education company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. Our team is passionate about helping customers achieve their goals and we are committed to building a workplace where talent can learn, grow, and thrive.

What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    4 weeks ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    4 weeks ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    4 weeks ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Service Operations Support Specialist

    1 month ago

    Honolulu, Hawaii, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...

  • Customer Support Specialist

    3 weeks ago

    Honolulu, Hawaii, United States ZIRLEN TECHNOLOGIES INCORPORATED Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Zirlen Technologies Incorporated. The successful candidate will provide top-notch support to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide training, information, and helpdesk support for our clientsDevelop...

  • Customer Support Specialist

    3 weeks ago

    Honolulu, Hawaii, United States ZIRLEN TECHNOLOGIES INCORPORATED Full time

    Job OverviewZirlen Technologies Incorporated is seeking a highly skilled Customer Support Specialist to join our team in Honolulu, Hawaii.Key ResponsibilitiesProvide training, information, and helpdesk support for the Hawaii State Immunization SystemDevelop training tools and materials for partners, stakeholders, and end usersConduct data cleansing...

  • Customer Service Representative

    3 weeks ago

    Honolulu, Hawaii, United States Signature Flight Support Corporation Full time

    Job SummarySignature Flight Support Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Fixed Base Operation (FBO), you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...

  • Customer Service Representative

    3 weeks ago

    Honolulu, Hawaii, United States Signature Flight Support Corporation Full time

    Job SummarySignature Flight Support Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Fixed Base Operation (FBO), you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...