Customer Service Operations Support Specialist
1 month ago
We are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.
Key Responsibilities- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Collaborate with internal stakeholders to resolve customer issues and concerns.
- Utilize strong communication and problem-solving skills to de-escalate customer complaints and provide solutions.
- Work closely with our customer service team to ensure seamless communication and coordination.
- Contribute to the development and implementation of customer service strategies and processes.
- Bachelor's Degree or equivalent work experience.
- Exceptional customer service skills and ability to work in a fast-paced environment.
- Strong communication and problem-solving skills.
- Ability to work collaboratively with internal stakeholders.
- Experience with customer service software and systems.
At Pearson, we offer a competitive compensation package, including a salary of $21.00/hour. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. Additionally, we provide opportunities for professional growth and development, including training and education programs.
About PearsonPearson is a leading education company that adds life to a lifetime of learning. We are committed to creating vibrant and enriching learning experiences that meet the changing needs of the global population. Our mission is to help everyone realize their potential through learning.
Why Join Us?We value diversity, equity, and inclusion and are committed to building a workplace where talent can learn, grow, and thrive. We are an affirmative action and equal opportunity employer and a member of E-Verify. We strive to create a workplace that reflects the diversity of our communities and is free from bias and discrimination.
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences and collaborating with our professional colleagues to resolve customer inquiries and issues.Key...
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