Customer Service Operations Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.
Key Responsibilities- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Collaborate with internal stakeholders to resolve customer issues and concerns.
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers.
- Work closely with our customer service team to identify and implement process improvements to enhance the customer experience.
- Participate in training and development programs to stay up-to-date on industry trends and best practices.
- Bachelor's degree or equivalent work experience.
- Exceptional customer service skills and a passion for delivering high-quality support.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Experience working in a customer-facing role is a plus.
At Pearson, we offer a competitive compensation package, including a salary of $21.00/hour, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace where everyone can thrive.
About PearsonPearson is a leading education company that adds life to a lifetime of learning. We are dedicated to helping people achieve their goals through education and are committed to making a positive impact in the communities we serve.
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
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Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide...
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Customer Service Operations Support Specialist
1 month ago
Honolulu, Hawaii, United States Pearson Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Operations Support Administrator to join our team at Pearson. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences and collaborating with our professional colleagues to resolve customer inquiries and issues.Key...
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