Law Office Coordinator
1 week ago
Bell Law, LLC is seeking a highly organized and detail-oriented Law Office Coordinator to join our team. As the first point of contact for our business, you will be responsible for responding to incoming phone calls and emails, updating our databases and reports, and ensuring prospective clients feel welcome and heard throughout the initial discovery process.
Key Responsibilities- Act as the primary point of contact for the business, responding to phone calls and emails in a timely and professional manner
- Update our databases, reports, and spreadsheets to track incoming calls and other key metrics
- Provide exceptional customer service to prospective clients, ensuring they feel welcome and heard throughout the initial discovery process
- Enter information into our case management system to streamline new client onboarding and current client files
- Manage incoming and outgoing mail and handle deliveries
- Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
- Assist the team and perform general office tasks as requested
- Excellent interpersonal skills, organizational skills, and customer service skills
- Fantastic verbal and written communication skills
- High attention to detail and accuracy of work
- Proficient in Microsoft Office and Google Suite
- A bachelor's degree or equivalent work experience
- Experience with a CRM system, particularly data tracking and reporting, is highly preferred
- Prior customer service experience preferred
- At least one year of legal experience preferred, but not required
- US work authorization
We leverage our legal expertise in Consumer Fraud and Consumer Protection to protect your rights, your finances, and your well-being against deceptive or dangerous business practices. At Bell Law, we take pride in being the consumer protection attorney Kansas City consumers rely on. Visit our website: https://bell-law- to learn more.
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