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Principal Site Reliability Specialist

2 months ago

Olathe, Kansas, United States Garmin Full time
Position Overview

We are in search of a dedicated Senior Site Reliability Engineer to join our team. In this capacity, you will play a crucial role in safeguarding the integrity of our production environment, ensuring that all deployments are meticulously organized, communicated, and managed.

Key Responsibilities
  • Drive process enhancements throughout the project lifecycle and release management.
  • Provide training to software development teams on operational processes and automation techniques that enhance software scalability, integrity, and stability.
  • Lead design and definition initiatives for systems and features of moderate to high complexity.
  • Promote a culture of reliability and delivery performance within development teams.
  • Oversee and support software releases of varying complexity.
  • Design and implement enhancements to the software lifecycle and production pipeline using automated tools that align with industry standards.
  • Enhance observability for software applications and infrastructure.
  • Coordinate and refine monitoring practices across various software applications and infrastructure.
  • Develop and maintain tools for generating performance reports.
  • Ensure accurate data management to support reporting on key reliability Service Level Objectives (SLOs) across multiple products and systems.
  • Improve incident response capabilities by developing incident playbooks.
  • Identify and implement reliability improvements through post-incident analysis.
  • Foster a culture of post-incident review across the organization.
  • Engage with the SRE community to promote standards, best practices, and training among product owners and software engineers.
  • Participate in capacity planning to ensure software scalability during peak usage.
  • Exemplify our company’s mission, vision, values, and quality standards while striving to enhance our organizational culture.
  • May engage in disaster recovery training and chaos testing on live systems.
  • Possibly assist with complex problem resolution and debugging.
  • Mentor junior SREs and contribute to code improvements that enhance web application resiliency.
  • Provide on-call support and incident response for critical issues.
  • Participate in code and design reviews to offer insights on scalability and reliability.
  • Collaborate effectively within a team environment to achieve collective goals.
  • Deliver reliable solutions to diverse customer challenges using effective problem-solving techniques.
  • Maintain clear communication regarding work status to supervisors or mentors.
  • Document work thoroughly and systematically.
Basic Qualifications
  • Bachelor's degree in Computer Science, Electrical or Computer Engineering, or a related field, along with a minimum of 5 years of relevant experience in a similar role.
  • Strong academic performance (cumulative GPA of 3.0 or higher).
  • Experience with build and deployment automation.
  • Proficiency in programming languages and frameworks such as Java, SpringBoot, C#, JavaScript, React, and Angular.
  • Experience in scaling cloud-native applications in high-availability environments.
  • Familiarity with DevOps tools like Jenkins, Maven, GitLab, Nexus, and RunDeck.
  • Knowledge of Infrastructure as Code tools such as Ansible, Terraform, Salt, Chef, and Puppet.
  • Experience with messaging technologies like RabbitMQ and Kafka.
  • Proficiency in data storage technologies including RDBMS and No-SQL.
  • Linux administration experience.
  • Ability to configure complex multi-tiered server applications.
  • Strong judgment and decision-making skills.
  • Excellent verbal, written, and interpersonal communication abilities.
  • Team-oriented with a positive attitude.
Desired Qualifications
  • Familiarity with Agile methodologies and practices.
  • Experience applying Lean principles to processes.
  • Proficiency in scripting languages such as Python and Groovy.
  • Experience deploying complex applications in cloud environments.
  • Experience with containerized applications in Kubernetes.
  • Knowledge of OpenStack and related technologies.
  • Experience with APM monitoring tools like Zabbix, AppDynamics, New Relic, and Dynatrace.
  • Familiarity with CDN providers such as Akamai and Cloudflare.
  • Experience with observability tools like Uptrends, Splunk, and Kibana.
  • Experience with automated testing tools and methodologies.

Our company is an equal opportunity employer, ensuring that qualified applicants receive consideration for employment without discrimination based on race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, or disability.

This position is eligible for our comprehensive benefits program.