IT Operations Specialist
4 days ago
We are seeking a highly skilled IT Operations Specialist to join our team at Poly Vinyl Co. As a key member of our IT department, you will be responsible for providing technical support, network administration, system administration, security management, software management, and IT project management.
Key Responsibilities- Technical Support: Provide expert-level technical support for hardware, software, and network issues, delivering first- and second-level support to ensure minimal downtime and maximum productivity.
- Network Administration: Manage and maintain our network infrastructure, including routers, switches, firewalls, and VPNs, to ensure top-notch security and performance.
- System Administration: Oversee the administration of our servers, monitor performance, and ensure data integrity through regular backups and maintenance.
- Security Management: Implement advanced security protocols, conduct regular audits, and train staff on cybersecurity best practices to protect our digital assets.
- Software Management: Oversee the installation, updates, and maintenance of software applications, providing training and support to team members.
- IT Projects: Lead and manage IT projects, from system upgrades to network expansions, working closely with other departments to meet their unique technology needs.
- Vendor Management: Manage relationships with external vendors to procure IT equipment and services, and recommend new technologies to boost efficiency.
- Education & Experience: Bachelor's degree in IT, Computer Science, or related field, and at least 2 years of IT support experience.
- Technical Skills: Expertise in network and system administration, cybersecurity, and proficiency in Microsoft Windows OS and cloud platforms.
- Certifications: CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Expert (MCSE) are a plus.
- Soft Skills: Problem-solving prowess, excellent communication, organizational talent, and the ability to work both independently and as part of a team.
- Competitive Salary: A competitive salary that reflects your skills and experience.
- Benefits: A comprehensive benefits package that includes health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career growth and professional development in a dynamic and supportive environment.
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