IT Operations Specialist

4 days ago


Sheboygan Falls, Wisconsin, United States Poly Vinyl Co. Full time
About the Role

We are seeking a highly skilled IT Operations Specialist to join our team at Poly Vinyl Co. As a key member of our IT department, you will be responsible for providing technical support, network administration, system administration, security management, software management, and IT project management.

Key Responsibilities
  • Technical Support: Provide expert-level technical support for hardware, software, and network issues, delivering first- and second-level support to ensure minimal downtime and maximum productivity.
  • Network Administration: Manage and maintain our network infrastructure, including routers, switches, firewalls, and VPNs, to ensure top-notch security and performance.
  • System Administration: Oversee the administration of our servers, monitor performance, and ensure data integrity through regular backups and maintenance.
  • Security Management: Implement advanced security protocols, conduct regular audits, and train staff on cybersecurity best practices to protect our digital assets.
  • Software Management: Oversee the installation, updates, and maintenance of software applications, providing training and support to team members.
  • IT Projects: Lead and manage IT projects, from system upgrades to network expansions, working closely with other departments to meet their unique technology needs.
  • Vendor Management: Manage relationships with external vendors to procure IT equipment and services, and recommend new technologies to boost efficiency.
Requirements
  • Education & Experience: Bachelor's degree in IT, Computer Science, or related field, and at least 2 years of IT support experience.
  • Technical Skills: Expertise in network and system administration, cybersecurity, and proficiency in Microsoft Windows OS and cloud platforms.
  • Certifications: CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Expert (MCSE) are a plus.
  • Soft Skills: Problem-solving prowess, excellent communication, organizational talent, and the ability to work both independently and as part of a team.
What We Offer
  • Competitive Salary: A competitive salary that reflects your skills and experience.
  • Benefits: A comprehensive benefits package that includes health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for career growth and professional development in a dynamic and supportive environment.


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