Product Owner

4 weeks ago

Boston, Massachusetts, United States Flight Centre Travel Group Full time
About the Opportunity

We are seeking a Product Owner to drive the initiation, execution, and application of new technology products across the Student Universe business. This individual will work closely with the entire business to identify and prioritize the most valuable projects, collaborate with off-shore development teams to ensure acceptance criteria are met, and guarantee that the delivered product is optimized and meets business objectives.

The successful candidate will have a strong focus on exclusive flight deals for students and young adults, ensuring we always offer the best fare at the right price to our customers. This will rely on a deep understanding of fare structures and GDS (Sabre) tools, including both Agent tooling and API interfaces.

Key Responsibilities:
  1. Work with the business to identify and quantify benefits of product enhancements.
  2. Participate in off-shore agile teams across small, medium, and large complexity initiatives.
  3. Own, define, and prioritize the product backlog, establish user stories and acceptance criteria, obtain customer validation through data analytics and user feedback.
  4. Facilitate backlog refinement, including reviewing and updating backlog items, providing information to the business and technology teams to establish feasibility and time/cost estimates, breaking backlog items into acceptable chunks, and submit new items to the backlog.
  5. Communicate backlog status and prioritization to the business team.
  6. Drive continuous improvement to GDS content sourcing and display, using data analysis to identify areas of improvement.
  7. Drive improvements to unit economics and performance.
  8. Scope and prioritize in the backlog development related to GDS search and rate display.
  9. Perform regular rate audits on GDS content to validate proper rates are being returned and displayed.

Requirements

The ideal candidate will possess:
  1. High learning agility.
  2. Ability to build relationships across the team and stakeholders.
  3. Ability to work directly with the tech team, project management, and business stakeholders.
  4. Knowledge of GDS (prefer Sabre) air APIs and fare rules.
  5. Strong analytical skillset, comfortable working on large data sets and utilizing data visualization tools.

What We Offer

At Flight Centre Travel Group, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our benefits package includes:
  • Paid Time Off.
  • Up to 15 Vacation Days accrued per year.
  • 5 Sick Days accrued per year.
  • 3 Personal Days.
  • 1 Diversity Day.
  • 1 Volunteer Day.
  • 8 Recognized Holidays.
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services.
  • National/International Award Nights and Conferences.
  • Health benefits including, medical, dental, vision, gender affirming care, and fertility care.
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability.
  • Flexible Spending Accounts.
  • Employee Assistance Program.
  • 401k program with partial match.
  • Tuition Reimbursement Program.
  • Employee Share Plan.

About Us

Flight Centre Travel Group is a global travel retailer and corporate travel manager, with a presence in 23 countries. We are committed to providing an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace, which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer, committed to providing a barrier-free pathway throughout our recruitment process.

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