Insurance Customer Service Specialist

2 weeks ago


Penfield, New York, United States Staff My Agency Full time

Position Overview: Staff My Agency is seeking a dedicated and licensed Insurance Customer Service Representative to enhance our customer engagement and support. This role requires an active Property and Casualty license and a commitment to delivering exceptional service.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize a customer-centric approach to educate clients about various insurance products and services.
  • Exhibit a strong work ethic and a commitment to achieving success daily.

Qualifications:

  • Active Property & Casualty license (mandatory)
  • Active Life and Health license (mandatory)
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong organizational abilities and a self-motivated attitude.
  • Detail-oriented with a proactive approach to problem-solving.
  • Dedication to providing outstanding customer service.
  • Able to adapt to new technology and learn computer functions effectively.
  • Capability to work collaboratively within a team environment.
  • Ability to manage multiple tasks efficiently.
  • Commitment to ongoing education and staying updated on industry changes.

If you possess the motivation to excel in this role, we encourage you to consider this opportunity with Staff My Agency.



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