IT Support Specialist

2 weeks ago


San Francisco, California, United States Intelligent Technical Solutions Full time
Job Title: IT Technician

Intelligent Technical Solutions is seeking a skilled IT Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients.

Job Responsibilities:
  • Resolve technical issues with workstations, printers, and standard business applications.
  • Provide hands-on troubleshooting and system updates.
  • Assist with line-of-business application issues and basic networking troubleshooting.
  • Answer incoming Quick Fix calls from clients.
Job Qualifications:
  • Experience with Windows and Mac OS troubleshooting.
  • Prior experience in Helpdesk support or a similar role.
  • Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
  • Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Valid driver's license and access to a vehicle for client visits.
Compensation and Benefits:
  • Competitive hourly rate starting at $19.19/hr up to $28.81/hr based on experience and location.
  • Paid US Holidays, Paid Time Off, Comprehensive Health Plans, Life and Accident Insurance, Accident and Disability Coverage, Company-paid training and certification, Retirement Security, Health & Wellness Program, and Salary Advancement.

We offer a dynamic and growing work environment with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.


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