Retail Customer Service Representative

2 weeks ago


Birmingham, Michigan, United States Rowan Full time
About Us

At Rowan, we believe in teamwork, collaboration, and diversity. We are committed to creating a positive work environment where everyone feels valued and respected.

Job Description

We are seeking a highly skilled and enthusiastic Sales Associate to join our team in Birmingham. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and safe environment.

Key Responsibilities
  • Deliver exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
  • Upsell and cross-sell our products by sharing knowledge about our products and services.
  • Maintain accurate records of customer transactions and inventory levels.
Requirements
  • High school diploma or equivalent required; experience in retail or customer service industry is preferred.
  • Ability to work flexible hours, including weekends, nights, and holidays.
  • Strong communication and interpersonal skills are essential.
  • Physical stamina to stand for long periods and lift up to 25 pounds is necessary.
Compensation

$16-19 per hour + commission. Plus benefits including 401k, Roth IRA Plans, employee discounts, and EAP Resources.



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