Customer Service Associate

6 days ago


Birmingham, Michigan, United States Martinizing Cleaners Full time
Job Overview
Martinizing Cleaners, a nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide exceptional customer service in the front counter and assemble and bag orders in the back.

About Us
Martinizing Cleaners is dedicated to making your customer experience exceptional. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.

Job Responsibilities - Front:
  • Provide warm, engaging interaction with customers
  • Communicate effectively with customers about Martinizing services and processes
  • Inspect, sort, & tag customer orders for cleaning
  • Solve customer problems as needed
  • Keep accurate records of customer interactions
Job Responsibilities - Back:
  • Inspect finished garments per Martinizing quality control requirements
  • Assemble finished garments to order slot
  • Bag completed orders
  • Register and place bagged orders alphabetically
Requirements:
  • Previous customer service experience an asset
  • Dry Cleaning experience is considered an asset
  • Must have a flexible schedule
  • Strong attention to detail

Salary Information
$35,000 - $45,000 annually

Benefits
We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

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