Customer Service Representative

3 weeks ago


Avon, Ohio, United States Meijer Full time

As a Customer Service Representative at Meijer, you will play a vital role in creating a positive and lasting impact on our customers. Your primary responsibility will be to provide efficient and effective customer service in the checkout lane, ensuring a seamless shopping experience for our patrons.

Key Responsibilities:

  • Utilize technology to complete activities and tasks, ensuring accuracy and efficiency in all transactions.
  • Create WOW moments that have a positive and lasting impact on our customers, fostering a loyal customer base.
  • Complete transactions, handle money in all forms responsibly, and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language, displaying a friendly and outgoing attitude that sets us apart from the competition.
  • Be prepared to handle customer questions adequately and appropriately, providing solutions to their concerns.
  • Build trustful relationships with customers to encourage return visits, driving sales and growth for Meijer.

What You Bring with You (Qualifications):

  • 18 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers, providing exceptional service and support.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail oriented and organized.
  • Friendly outgoing attitude.
  • Ability to operate cashier register system.

Benefits:

  • Weekly pay.
  • Scheduling flexibility.
  • Paid parental leave.
  • Paid education assistance.
  • Team member discount.
  • Development programs for advancement and career growth.


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