Banquet Captain

2 weeks ago


Seattle, Washington, United States Stonebridge Companies Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to join our team at Stonebridge Companies. As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage services during banquet functions, ensuring exceptional guest service and financial profitability.

Key Responsibilities
  • Event Planning and Execution
    • Coordinate with the Chef and Banquet Manager to review scheduled group's menu and equipment requirements.
    • Prepare station assignments for Banquet Servers according to group requirements and Hotel standards.
    • Ensure that assigned staff has reported to work; document any late or absent employees.
  • Food and Beverage Service
    • Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
    • Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners and cocktail receptions.
  • Staff Management
    • Coordinate breaks for assigned staff.
    • Assign stations and sidework to Servers in accordance with departmental procedures.
  • Quality and Productivity
    • Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
    • Meet or exceed productivity standards.
  • Customer Service
    • Respond to requests for service and assistance.
    • Demonstrate the desire and ability to provide high quality service to both internal and external customers.
  • Accountability
    • Takes responsibility for own actions.
    • Performs work with little or no supervision; works independently.
Requirements
  • Education and Experience
    • Associates degree; and one to two years related experience and/or training; or equivalent combination of education and experience.
  • Qualifications
    • Must have flexibility to work nights and weekends.
    • Must be able to read and write fluent English.
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.

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