Retail Sales Associate

20 hours ago


Richmond, Indiana, United States Goodwill of Central & Southern Indiana Full time
About the Role

We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at Goodwill of Central and Southern Indiana. As a Retail Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with day-to-day operations.

Key Responsibilities
  • Cash Handling and Customer Service
    • Ring up customer orders and maintain a balanced cash drawer
    • Provide excellent customer service and answer questions about Goodwill programs
    • Direct higher-level questions to the appropriate associate or manager
  • Merchandising and Store Maintenance
    • Sort and price merchandise to ensure quality and value
    • Colorize, merchandise, and purge the sales floor
    • Maintain a clean and organized sales floor, including restocking shelves and putting away carts
  • Donation and Inventory Management
    • Accept donations from customers and maintain a clean and clear donation door
    • Sort and distribute donations to appropriate areas
    • Load and unload trucks as needed
  • eCommerce and Inventory Management
    • Identify and secure items of value for online sales
    • Stay informed of market value and properly tag and itemize merchandise
    • Palletize, wrap, and ship merchandise to meet store quota
Requirements
  • Customer Focus
    • Ability to see, comprehend, and relate with customers in an impartial and effective manner
    • Build and maintain customer satisfaction with products and services
  • Teamwork
    • Ability to work well with others and contribute to team outputs
  • Ethical Behavior
    • Adhere to procedures and protocols, including maintaining confidentiality
  • Attention to Detail
    • Attend to details and pursue quality in accomplishing tasks
  • Time Management
    • Manage one's own time and the time of others effectively
Preferred Qualifications
  • Technical Knowledge
    • Familiarity with computers and relevant software
  • Mathematical Aptitude
    • Ability to develop and apply mathematical thinking
  • Critical Thinking
    • Ability to use judgment and reasoning to identify strengths and weaknesses of alternative solutions
Physical Demands

This role requires the ability to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. The ability to move and lift 10-50 pounds is also required.

Benefits
  • Comprehensive health plan
  • Paid time off (PTO) and paid holidays
  • Parenting and sabbatical leaves
  • Life, dental, and vision insurance
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account, and premiums
  • Retirement options with generous company match
  • Free mental health support and on-site nurse health coaching services
  • Daily pay options available


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