Parking Operations Manager

20 hours ago


Fresno, California, United States Reef Technology Inc. Full time

About the Role:

We are seeking a highly skilled and experienced Parking Operations Manager to join our team at Reef Technology Inc. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our parking facilities, ensuring that our customers receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities:

  • Manage and coordinate the activities of our parking operations team, including scheduling, training, and performance management.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Collaborate with our facilities team to ensure that our parking facilities are well-maintained and meet the highest standards of safety and security.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop plans to address them.
  • Develop and maintain relationships with our customers, including responding to their concerns and feedback.

Requirements:

  • 5+ years of experience in parking operations or a related field.
  • Proven track record of success in managing teams and improving customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
  • Bachelor's degree in a related field, such as business, hospitality, or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a dynamic and growing company.
  • A collaborative and supportive work environment.
  • The chance to make a real difference in the lives of our customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.

Work is performed in a professional office environment.

Working Conditions:

Work is performed indoors for extended periods of time including up to the entire duration of shift.



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