Dental Office Coordinator

2 days ago


Buffalo, New York, United States Community Health Center of Buffalo Full time
Job Summary:

The Patient Services Representative plays a vital role in ensuring patient satisfaction by delivering exceptional customer service and providing essential administrative support in our dental office.

This role requires effective communication with patients, appointment management, insurance verification, and accurate record-keeping while maintaining patient confidentiality and adhering to HIPAA laws.


Key Responsibilities:

  • Accurately input and retrieve information in the Electronic Medical Record system to maintain the integrity of the Health Information Record.
  • Schedule appointments, complete preregistration tasks, and verify demographic and insurance information for precise billing.
  • Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required.
  • Participate in patient care teams, offering Care Coordination services, and contributing to Quality Improvement and Assurance activities.
  • Handle prior authorizations, referrals, and provide specialist resource information.
  • Log and track patient information accurately.
  • Attend necessary meetings.
  • Fulfill other assigned duties as needed.

Requirements:

  • High School diploma or equivalent (GED).
  • Minimum of one year of high-level customer service experience.
  • Proficiency in Microsoft Office and general computer literacy.
  • Preferred: Associate's Degree in a related field.
  • Preferred: Thorough knowledge of medical terminology.
  • Preferred: Three years of high-level customer service experience.
  • Preferred: Three years of relevant healthcare experience.
  • Preferred: Proficiency in using an Electronic Medical Record system.

Physical Demands:
The role entails periods of sitting, standing, walking, bending, and stooping. Job-related stress may be significant. Evening and/or weekend work could be necessary. The position may involve lifting, pushing, pulling, and carrying objects up to ten pounds.

Please note that the title of Patient Service Representative aligns with United Healthcare Workers East, Local 1199, and the hourly rate ranges from $16.12 to $19.46.



  • Buffalo, New York, United States Concierge Dental Group Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Treatment Plan Sales Coordinator to join our dynamic team at Concierge Dental Group.About the RoleContribute to top-line revenue by ensuring high treatment plan acceptance ratesDrive sales of our innovative dental treatment solutions to patientsBuild trust and foster understanding of...

  • Dental Hygienist

    3 weeks ago


    Buffalo, New York, United States Concierge Dental Group Full time

    Job OverviewConcierge Dental Group is seeking a skilled and dedicated Dental Hygienist to join our team. As a key member of our dental care team, you will play a vital role in providing top-quality care to our patients.ResponsibilitiesEducate patients on oral hygiene and post-treatment careTake and develop digital dental x-raysReview medical history and...

  • Dental Hygienist

    2 weeks ago


    Buffalo, New York, United States Concierge Dental Group Full time

    Job OverviewWe are seeking a highly skilled and dedicated Registered Dental Hygienist to join our team at Concierge Dental Group. As a key member of our dental team, you will play a vital role in providing top-quality care to our patients.ResponsibilitiesDeliver exceptional patient care and education on oral hygiene and post-treatment careTake and develop...


  • Buffalo, New York, United States Paul Davis Full time

    Administrative Coordinator/Program CoordinatorWe are seeking an organized and analytical Administrative Coordinator who can thrive in a fast-paced environment.Key Responsibilities:Build rapport with customers and team members through effective communicationOversee office administrative operations to ensure smooth day-to-day activitiesCreate and implement...


  • Buffalo, New York, United States University at Buffalo Full time

    Job SummaryThe University at Buffalo's Office of Medical Curriculum is seeking a highly organized and detail-oriented Administrative Assistant to support the Deans for Medical Curriculum and the Office of Medical Curriculum. This role will play a critical part in the Well Beyond curriculum revision, ensuring seamless administrative support and...

  • Dental Hygienist

    3 weeks ago


    Buffalo, New York, United States New York State Office of Mental Health Full time

    Job Title: Dental HygienistWe are seeking a highly skilled Dental Hygienist to join our team at the New York State Office of Mental Health.Job Summary:The successful candidate will be responsible for performing oral examinations, oral prophylactic work, and assisting a dentist in a dental office or clinic located at a State-operated...


  • Buffalo, New York, United States University at Buffalo Full time

    Job Title:Curriculum Office Administrator, Office of Medical CurriculumJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Curriculum Office Administrator. The successful candidate will provide administrative support to the Office of Medical Curriculum, ensuring the smooth operation of our curriculum development...


  • Buffalo, New York, United States University at Buffalo Full time

    Job SummaryThe University at Buffalo's Office of Medical Curriculum is seeking a highly organized and detail-oriented Administrative Assistant to support the Deans for Medical Curriculum and the Office of Medical Curriculum.Key ResponsibilitiesProvide administrative support to the Deans for Medical Curriculum and the Office of Medical Curriculum.Assist with...

  • Dental Associate

    4 weeks ago


    Buffalo, New York, United States Giangreco Family Dental Full time

    About the Opportunity:Giangreco Family Dental is seeking an experienced Associate Dentist to join our team. As a valued member of our practice, you will have the opportunity to work alongside a tenured team of professionals who are dedicated to providing exceptional patient care.Key Responsibilities:Provide high-quality dental care to patients, including...

  • Dental Associate

    1 month ago


    Buffalo, New York, United States Giangreco Family Dental Full time

    Join Our Team as an Associate DentistWe are seeking a skilled and experienced Associate Dentist to join our team at Giangreco Family Dental in Webster, NY. As a valued member of our team, you will have the opportunity to work alongside a tenured and exceptional group of professionals who are dedicated to providing excellent patient care.Key...


  • Buffalo, New York, United States Northtowns Ambulatory Surgery Center, LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Northtowns Ambulatory Surgery Center, LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.ResponsibilitiesRegister patients and...


  • Buffalo, New York, United States LEROY DENTAL CENTER Full time

    Full Time/Part Time Hygienist OpportunityWe are seeking a skilled and dedicated hygienist to join our team at LeRoy Dental Center.Key Responsibilities:Provide high-quality dental hygiene services to patientsConduct thorough oral exams and develop personalized treatment plansWork collaboratively with our dental team to ensure excellent patient...


  • Buffalo, New York, United States LEROY DENTAL CENTER Full time

    Full Time/Part Time Hygienist OpportunityWe are seeking a skilled and dedicated Dental Hygienist to join our team at LeRoy Dental Center. As a key member of our team, you will play a vital role in providing high-quality patient care and contributing to the success of our practice.Key Responsibilities:Provide thorough and gentle dental hygiene services to...


  • Buffalo, New York, United States LEROY DENTAL CENTER Full time

    Join Our Team as a Dental HygienistWe are seeking a skilled and dedicated Dental Hygienist to join our team at LeRoy Dental Center. As a key member of our team, you will play a vital role in providing high-quality patient care and contributing to the success of our practice.Key Responsibilities:Provide thorough and gentle dental hygiene services to...


  • Buffalo, New York, United States Queen City Invest Full time

    Job Title: Executive Office AdministratorWe are seeking a highly organized and detail-oriented Executive Office Administrator to join our team at Queen City Invest. As a key member of our operations team, you will play a pivotal role in ensuring the smooth execution of our real estate investment activities.Key Responsibilities:Property Closing Coordination:...


  • Buffalo, New York, United States Northtowns Ambulatory Surgery Center, LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Northtowns Ambulatory Surgery Center, LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesRegistration and...


  • Buffalo, New York, United States Schaefer Oculofacial Plastic Surgery, PLLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at Schaefer Oculofacial Plastic Surgery, PLLC. As a Medical Receptionist, you will be responsible for providing exceptional customer service and administrative support in a fast-paced medical office environment.Key Responsibilities:Greet and check-in patients,...


  • Buffalo, New York, United States UBMD Orthopaedics & Sports Medicine Full time

    Job SummaryUBMD Orthopaedics & Sports Medicine is seeking a highly skilled and detail-oriented Medical Administration/Secretary to join our team. As a Medical Administration/Secretary, you will play a critical role in creating a positive patient experience by providing exceptional administrative support to our medical staff.Key ResponsibilitiesRoom patients...


  • Buffalo, New York, United States ABEL Dental Software Inc. Full time

    Job DescriptionSales Territories: Various US Regions/States - RemoteAbout the OpportunityWe seek professional individuals to complement our results-driven Sales team in promoting our flagship ABELDent products. Representatives with empathy and tenacity who thrive on truly understanding customer needs to source and qualify new leads. Individuals who are...


  • Buffalo, New York, United States Western New York Dental Full time

    Overview:We are seeking a highly skilled and dedicated Dental Assistant to join our team at Western New York Dental. As a key member of our dental team, you will play a vital role in delivering exceptional patient care and supporting our providers in their daily tasks.The ideal candidate will possess excellent communication skills, be able to work...