Assistant Front Desk Supervisor

18 hours ago


Tucson, Arizona, United States The Westin La Paloma Resort & Spa Full time

The Westin La Paloma Resort & Spa is seeking a motivated and experienced Assistant Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for assisting the Front Office Manager in managing front office operations to achieve customer satisfaction and quality service.

Key Responsibilities:
  • Assist in managing front office operations to achieve customer satisfaction and quality service.
  • Implement company and franchise programs to ensure compliance.
  • Prepare forecasts and reports to support Rooms Division budget development.
  • Monitor and maintain front office systems and equipment.
  • Track guest satisfaction surveys and maximize usage of the guest response tracking system.

The ideal candidate will possess strong communication and organizational skills, with at least 1 year of front desk experience and high school diploma or equivalent. Proficiency with PMS systems is also required.

Estimated Salary:

$60,000 - $70,000 per year, based on experience and qualifications.



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