Front Desk Supervisor Night Shift

5 days ago


Tucson, Arizona, United States Aimbridge Hospitality Full time

**Job Overview:**

Aimbridge Hospitality is seeking an experienced Night Auditor to join our team at the Wyndham Westward Look Grand Resort & Spa in Tucson, Arizona. As a key member of our front office team, you will be responsible for ensuring the smooth operation of the hotel's front desk during the overnight shift.

Responsibilities:

  • Operate the front desk and manage guest registrations, reservations, and room assignments
  • Handle guest payments, process transactions, and maintain accurate records
  • Prepare and balance nightly reports, including revenue, expenses, and guest information
  • Conduct security walks to ensure hotel safety and security
  • Respond to guest complaints and resolve issues in a professional manner
  • Work closely with other hotel staff to ensure seamless operations

Requirements:

  • At least 1 year of progressive experience in a hotel or related field
  • High school diploma or equivalent required; college coursework in a related field helpful
  • Previous supervisory experience preferred
  • Ability to work independently and with minimal supervision
  • Knowledge of accounting principles and ability to maintain accurate financial records
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and maintain a professional demeanor in stressful situations

Salary Range: $40,000 - $50,000 per year, depending on experience



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