Patient Access Coordinator

3 days ago


Janesville, Wisconsin, United States SSM Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at SSM Health. As a key member of our patient access team, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather necessary demographic, insurance, and clinical information.

Key Responsibilities
  • Information Gathering and Scheduling: Gather information from patients and enter it into our database, seeking resources to resolve issues related to procedure type, date, or location.
  • Schedule Coordination: Schedule patient procedures efficiently, utilizing their time and clinical resources, and coordinate and communicate schedules as needed.
  • Insurance Pre-Certification: Assist with coordination of activities related to insurance pre-certification/authorization.
  • Patient Counseling: Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
  • Clerical and Reception Duties: Perform clerical and reception duties associated with patient registration.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: No experience required.
Physical Requirements
  • Frequent Lifting: Frequent lifting and carrying of objects weighing 0-25 lbs.
  • Keyboard Use: Frequent use of keyboard for data entry.
  • Occasional Lifting: Occasional lifting and carrying of objects weighing 25-50 lbs.
Work Environment

This is an evening shift position, and you will be working as an employee in our PAS - St. Mary's Janesville department. The scheduled weekly hours are 22.5.



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