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Operations Coordinator

2 months ago

Indianapolis, Indiana, United States United Rentals Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at United Rentals. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our equipment dispatch process.

Key Responsibilities
  • Schedule and Coordinate Equipment Dispatch: You will be responsible for scheduling drivers and organizing the dispatch of equipment for our branch in a safe and timely manner.
  • Customer Service and Support: You will assist in taking customer telephone orders for deliveries, pickups, and service, and answer customer calls to review driver schedules and fulfill customer requests.
  • Emergency Field Repairs: You will arrange for all emergency field repairs and ensure that our customers receive prompt and efficient service.
  • Team Collaboration: You will work closely with our Inside Sales team to ensure seamless communication and coordination.
  • Other Duties: You will perform other duties as assigned by management.
Requirements
  • Education: High School diploma or equivalent required.
  • Technical Knowledge: You must have technical knowledge of DOT/Federal Motor Carrier rules and regulations.
  • Attention to Safety: You must have diligent attention to safety and a strong ability to multitask in a fast-paced environment.
  • Customer Service Skills: You must have superior customer service, teamwork, and verbal/written communication skills.
Why United Rentals?

We are an award-winning company that truly cares about our people. We offer best-in-class benefits and perks that will support you and your family, including:

  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture

We are an Equal Opportunity Employer and make employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.