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Customer Service Specialist

2 months ago

Shelton, Washington, United States Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, achieving sales goals, and maintaining a positive store environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, answer questions, and provide product information to ensure customer satisfaction.
  • Sales and Merchandising: Maintain a thorough knowledge of products, including features, benefits, and pricing, to effectively promote and sell merchandise to customers.
  • Store Operations: Assist with opening and closing duties, maintain store appearance, and ensure a safe and secure shopping environment.
  • Team Collaboration: Work collaboratively with other sales associates and store staff to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum of 1 year of retail sales experience preferred.
  • Skills: Effective communication, problem-solving, and time management skills; ability to work in a fast-paced environment and lift up to 50 pounds.
Physical Requirements
  • Work Schedule: Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical Demands: Ability to stand for up to 10 hours per day, climb stairs and ladders, and lift up to 50 pounds.